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20 February 2017

From Design to Delivery

OUR PROCESS

 

You may know what it is we do, but do you know how we do it? We thought it was about time that we fill you in on the entire process (20 steps to be exact) that we go through to produce high-quality bespoke contract furniture.

Although no two projects are ever the same, it is important that we have a clear process in place to ensure that no detail is overlooked and every piece is finished to the highest standard. Each step is as important as the last, from the initial enquiry to the final fitting.

Below is an outline of our process and the journey each project goes through to transform your vision into reality.  

 

Initial Enquiry

STEP 1

Initial Enquiry

Inevitably, the first step is when the client contacts us to make an initial enquiry.


Contact Client

STEP 2

Salesperson contacts client

Following up the enquiry, one of our friendly salespeople then contacts the client to discuss how we can help and arrange a meeting.


Meet Client

STEP 3

Salesperson meets client on site

Once the first point of contact has been made, we will then meet with the client in person to understand exactly what it is they are looking for and how we can help. This step gives both the client and ourselves the opportunity to better understand one other and establish a working relationship.


Drawings & Quotes

STEP 4

Produce drawings & quotes

Once we have a clear understanding of the project and requirements we can then begin working on designs and ideas, as well as quoting for the work involved.


Requote

STEP 5

Any requotes & adjustments

Once the client has had the opportunity to review the quote and project outline we will then adjust the proposal accordingly, based on their feedback.


Receive PO

STEP 6

Receive PO

Following on from these initial pre-sales steps, we then receive a PO (purchase order) from the client giving us the go-ahead to commence work. This is a binding document between the supplier and buyer, agreeing to the work contract.


Book in production

STEP 7

Book in production

Once the work has been signed off by both parties, the production work will be scheduled in.


Site Measure

STEP 8

Site Measure for confirmed dimensions

Our specialists visit the site to record all measurements needed for the furnishings.


Any requotes

STEP 9

Any requotes & adjustments

Based on the site visit and measurements, we will adjust the original quote accordingly (if necessary).


Confirmation of Order

STEP 10

Produce Confirmation of Order for the client

Once the quote has been readjusted and finalised, we send the client Confirmation of Order.


Order materials

STEP 11

Order materials

Once the designs have been approved and the order is confirmed we order any non-stock critical materials needed.


Set Out

STEP 12

Set Out

Using the site measures, our CAD team then set out the components ready to be CNC’d.


CNC components

STEP 13

CNC components

The CNC (Computer Numerical Control) components are then designed and created in-house, ready for construction.


Joinery

STEP 14

Joinery - Make seating frames

Once all materials and components have arrived, we begin work on building the seating frames. It is essential that during this stage close attention is payed to detail, working to all measurements. This ensures that when it comes to the fitting, everything will fit to perfection.


Spray Shop

STEP 15

Spray Shop – Spraying any exposed wood-work

Not only do we produce furnishings that look timeless, they are also designed to stand the test of time. The spray shop protects any exposed wood and gives it a quality finish.


Prep

STEP 16

Prep – Spring and foam the seating

Once the framework has been fixed and protected, our team then get to work on preparing the furnishings with spring and foam, designed to follow client specifications and offer comfort for the end user.


Upholstery

STEP 17

Upholstery – upholster seating

The final element of production is upholstery. Using the carefully selected materials our team upholster the seating, bringing the initial designs to life.


Wrap Seating

STEP 18

Wrap Seating

To ensure that all products arrive on site as they leave our production site, we take great care when wrapping the products for transportation.


Deliver to site

STEP 19

Deliver to site

We then deliver and install the furniture. Our installation team take great care to ensure that all products arrive in perfect condition.


Fit the seating

STEP 20

Fit the seating

Our installation team then bring the client's vision to life by fitting the final furnishings in place. This is perhaps the most exciting stage of the process as we all get to see the final result and witness everything come together.

 

To open the infographic click here.

 

If you would like to know more about what it is we do here at Atlas Contract Furniture or you have a project in mind that you would like to discuss, please don’t hesitate to get in touch and we will be more than happy to help.

Tel: 01202 400999

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.